
Shannon
- Total activity 16
- Last activity
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- Votes 1
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Activity overview
Latest activity by Shannon-
Shannon created an article,
Do you ship to China or Hong Kong?
Currently, we do not offer shipping services to China or Hong Kong SAR due to customs and shipping issues. Although we hope to provide this service in the future, we regret that it is not available...
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Shannon created an article,
Do you use any harsh chemicals?
Absolutely not.
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Shannon created an article,
What are Nanosomes?
DS Laboratories products feature our proprietary Nanosome Delivery System for the encapsulation and continuous release of active ingredients. This system delivers higher efficacy and longer lasting...
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Shannon created an article,
What method is used for shipping?
All orders within the United States are shipped via USPS first class mail or priority mail. Orders above $60.00 include free shipping, otherwise shipping is $5 anywhere in the US. We currently do n...
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Shannon created an article,
How long does it take to receive my order once it’s placed?
All orders are processed and shipped within 24 hours. (Due to the COVID-19 pandemic, please note orders can take anywhere from 2-5 business days TO PROCESS AND SHIP.) Once your order ships, it can ...
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Shannon created an article,
How can I track my order?
Your order can be tracking using the tracking number provided to you by email and in your order portal by visiting: https://tools.usps.com/go/TrackConfirmAction_input
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Shannon created an article,
I emailed your customer support team, when should I expect a response?
We aim to reply to all emails and voicemails within 24-48 hours.
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Shannon created an article,
How can I get in touch with your customer support team?
Our customer support team can be reached via email: contact@dslaboratories.com
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Shannon created an article,
I am an international customer, do I have to pay taxes and/or customs fees?
All packages are shipped via USPS. Items shipped outside of the United States may be subject to import duties, taxes and/or charges which are not included in the total cost of your order, nor will ...
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Shannon created an article,
I have not received my order confirmation, what should I do?
Order confirmations can sometimes take up to 24 hours to receive due to high demand. If you have not received your order confirmation E-mail after 24 hours, please contact us at contact@dslaborator...