Shannon
- Total activity 16
- Last activity
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Activity overview
Latest activity by Shannon-
Shannon created an article,
Do you ship to China or Hong Kong?
Currently, we do not offer shipping services to China or Hong Kong SAR due to customs and shipping issues. Although we hope to provide this service in the future, we regret that it is not available...
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Shannon created an article,
Do you use any harsh chemicals?
Absolutely not.
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Shannon created an article,
What are Nanosomes?
DS Laboratories products feature our proprietary Nanosome Delivery System for the encapsulation and continuous release of active ingredients. This system delivers higher efficacy and longer lasting...
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Shannon created an article,
What method is used for shipping?
Shipping Options and Carriers Domestic Shipping (United States): All orders within the United States are shipped using either USPS First Class Mail, UPS SurePost, or UPS Ground. Orders over $50 qua...
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Shannon created an article,
How long does it take to receive my order once it’s placed?
Order Processing: All orders are processed and shipped within 1-2 business days, excluding wholesale orders. Weekends are not considered business days. Domestic Shipping (U.S.): Delivery wit...
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Shannon created an article,
How can I track my order?
To track your order, follow these steps: Check Your Confirmation Email: Look for the order confirmation email you received. It usually contains a tracking number and a link to track your order. ...
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Shannon created an article,
How can I get in touch with your customer support team?
Our customer support team can be reached via email: contact@dslaboratories.com
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Shannon created an article,
I emailed your customer support team, when should I expect a response?
We strive to respond to all emails within 24-48 hours. To help us assist you more efficiently, please contact us directly at our customer service email: contact@dslaboratories.com or use this link ...
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Shannon created an article,
I am an international customer, do I have to pay taxes and/or customs fees?
International Shipping and Duties All packages are shipped via UPS. Items shipped outside of the United States may be subject to import duties and taxes. DS Laboratories covers these duties and ta...
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Shannon created an article,
I have not received my order confirmation, what should I do?
Order confirmations can sometimes take up to 24 hours to receive due to high demand. If you have not received your order confirmation E-mail after 24 hours, please contact us at contact@dslaborator...